Refunds and Return Policy

Sometimes, things are going to go wrong. No matter how much you plan for perfection, at some point we are going to disappoint a customer because of something that we could have prevented. When this happens, we own it. Even better, we try to out the issue before you the customer even notices it. As the saying goes, mended fences are often stronger than those never tested at all. If your customers experience is not going above and beyond or we seem to be ignoring an issue, let us know ASAP! We will win your loyalty...

Satisfaction is guaranteed on all High Score Saves products you purchase! We want you to be thrilled, so if you're not satisfied with your purchase for any reason, simply return it within the 30-day period for a refund or exchange. Items must be in like new condition. Items in need of repair will be charged accordingly. Exchanges will be handled with no restocking fee. Returns on products will incur a 10% restocking fee. This is due to the nature of custom electronics. Products were made specifically for your order.

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Start your return/exchange -

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Once approved, usually within 72 hours of receipt, a new item will be sent to the original address sent to or monies will be refunded less the restocking fee and original shipping charge. Shipping charges will not be refunded.

You will need to contact us at one of the 3 methods of contact in the ToS agreement if not using the easy click button above. This is either by email, written communication sent to physical address or phone. You will be instructed with a RMA number to address your package to send, on your cost. When item is received, it will be evaluated for condition and original item that was sent.