Need help with a product, installation, order, or general question? The HighScoreSaves support team is here to help. We provide support for Free Play and High Score Save Kits, Darksoft Multigame Kits, Wi-Fi Enabled High Score Save Kits, online leaderboard setup, and supported original classic arcade hardware.
Many installation, setup, and troubleshooting questions can be answered by our Installation Guides, Wi-Fi Kit Information, and Tips and Tricks resources below. Reviewing these resources first may provide an immediate solution.
Email is the preferred method of support because it allows us to review photos, videos, order details, and technical information before responding. We typically respond to email inquiries within one business day.
Email Support
To help us provide the fastest and most accurate assistance, please include:
- Your game or kit name
- Your order number, if applicable
- Your kit revision or version, if known
- A detailed description of your question or issue
- Relevant photos or videos of the PCB, kit, or installation
Phone Support
(602) 888-6715
Phone calls are answered by our voicemail service. Please leave a detailed message, and we will return your call as soon as possible during normal business hours.
Mailing Address
HighScoreSaves
1720 N 3rd Street
Clinton, Iowa 52732
Hours of Operation
Monday – Friday
9:00 AM – 2:00 PM CST
Excluding all major holidays
Helpful Resources
Many installation, setup, and technical questions are answered in the resources below.
Installation Guides PDF
Wi-Fi Kit Information
Tips and Tricks PDF
Global Arcade High Scores
Product Support
Since 2015, HighScoreSaves has specialized in Free Play and High Score Save Kits while supporting Darksoft Multigame Kits and original classic arcade hardware. We are committed to providing knowledgeable, reliable support before and after every purchase.
Support is available for HighScoreSaves products and officially supported hardware. We may not be able to troubleshoot unsupported third-party modifications, unrelated arcade repairs, or products not purchased from or supported by HighScoreSaves.
Frequently Asked Questions
Do you offer technical support?
Yes. We provide technical support for HighScoreSaves products and supported original arcade hardware.
How quickly will I receive a reply?
Most email inquiries receive a response within one business day.
Do you provide installation support?
Yes. We recommend reviewing the Installation Guides PDF section first, then contacting us if additional assistance is needed.
Can you help with Wi-Fi Enabled High Score Save Kits?
Yes. We can assist with Wi-Fi Enabled High Score Save Kits, online leaderboard setup, and related account questions.
What should I include with a support request?
Please include your game or kit name, order number if applicable, kit revision or version if known, a detailed description of the issue, and any relevant photos or videos of the PCB, kit, or installation.
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Follow HighScoreSaves for installation videos, new product announcements, restoration tips, and arcade community updates.
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We're Here to Help
Thank you for choosing HighScoreSaves. We appreciate the opportunity to support your arcade restoration and are committed to providing knowledgeable, reliable service before and after every purchase.
We appreciate your business and look forward to helping you keep your classic arcade hardware running for years to come.